Operation & Travel Manager

Job Title: Operations & Travel Manager
Location: New Delhi
Experience Required: 3–8 Years (Preferred)
Industry: Travel & Tourism / MICE / Event ManagementJob Summary:
We are seeking an experienced and dynamic Operations & Travel Manager to oversee travel operations, manage tour packages (Domestic & International), and handle end-to-end MICE requirements. The ideal candidate should possess strong operational knowledge, supplier coordination skills, and the ability to manage both B2B and B2C clients efficiently.Key Responsibilities:

• Design, plan, and manage Domestic and International tour packages
• Handle flight ticketing (domestic & international)
• Manage complete MICE operations (Meetings, Incentives, Conferences & Exhibitions)
• Coordinate hotel bookings, accommodations, and vendor negotiations
• Oversee travel logistics, itineraries, and documentation
• Manage B2B & B2C client relationships and ensure service excellence
• Maintain strong relationships with airlines, hotels, and travel partners
• Ensure smooth execution of travel plans and operational activities
• Monitor cost control and vendor payments
  

Required Skills & Qualifications:

• Proven experience in Travel Operations / Tour Management
• Strong knowledge of ticketing systems and reservation processes
• Hands-on experience in handling MICE events
• Excellent communication and negotiation skills
• Ability to manage multiple projects simultaneously
• Good knowledge of travel portals and booking platforms
• Customer-focused with strong problem-solving abilities
  

Preferred Candidate Profile:

• Graduate in Travel & Tourism / Hospitality or relevant field
• Minimum 3+ years of relevant industry experience
• Ability to work under pressure and meet deadlines