Description:
Designation: Process Excellence Manager
Location: Mumbai- Goregaon (In office)
CRIMSON is looking for Process Excellence professional who likes to work in a fast paced, dynamic and high performance work atmosphere.
If you love to work with multi-functional team, identify process improvements and optimize the processes. If you are passionate about driving change and ability to work independently as well to work effectively in a team-based environment. We would like to hear from you.
About us: Crimson Interactive
We are a technology-driven product and services company that serves the needs of corporates and the entire STEM ecosystem globally. Our comprehensive AI & NLP driven solutions aim to help global stakeholders across a variety of industries and profiles to create an impact on society by supporting them to make their research, information, multimedia content etc. publication-ready. Our dynamic service and technology suite supports international publishers a gate-way to enter & flourish in China’s STEM ecosystem. We operate globally through 10 international offices across key knowledge hubs.
To know more visit: www.crimsoni.com
What’s in it for you?
- Global exposure: Crimson has a diverse employee base that serves international customers across 125 countries. You have a unique opportunity to work with global talents from different parts of the globe with different specializations and backgrounds. At Crimson, we have regional and global projects where you will find something new, dynamic and challenging to work on. Hard work, perseverance, and the eagerness to learn are all that you need to flourish at Crimson!
- Growth & Benefits: Growth to us is learning something new every day. We not only provide you role-specific grooming and training but also facilitate your progression through a multitude of opportunities and platforms for you to develop your skill and personality, personally and professionally.
- Culture & Diversity: Our team comprises of a mix of fresher’s and experienced professionals from India, Japan, Taiwan, Korea, China, USA, UK, Colombia, Italy, Kazakhstan, etc. Crimson’s fantastic work culture helps every employee feel a valuable part of a bigger team, while retaining their individual beliefs and culture.
- Our ideologies& beliefs: At Crimson, growth is synonymous with progress, and our efforts are focused to offer flexibility and an environment for every employee to learn, share and grow. Our programs and culture facilitate our Crimsonites with all the elements required to build a strong and successful professional career. In all that we offer to our Crimsonites, there are four main ideologies and beliefs that form the framework to the benefits we provide
FLEXIBILITY | COMPETITIVE COMPENSATION | JOB SECURITY | PROFESSIONAL & FINANCIAL GROWTH
Job Description:
- The various areas of your work would include:
- Work collaboratively with the process owners and teams across Crimson in analysing and optimizing processes. Identify performance metrics to capture relevant data to demonstrate the effectiveness of each process improvement and engagement.
- Identify and independently drive projects that focus on reducing waste, balancing risk, streamlining processes, and enhancing customer satisfaction.
- Conduct Process adherence hygiene audits and close looping on follow-up actions.
- KPI management, Resource capacity management, and governance across departments.
- Conduct training and awareness sessions on the organization's Process Excellence framework.
- Participate in monthly reviews and cross-functional meetings to resolve recurring issues.
- Lead ISO certifications (9001, 27001). Ensure compliance with ever-evolving global standards such as GDPR, including scheduling, completing, and reporting of internal/external audits as per planned frequency.
- Ensure compliance with other industry-specific ISO/Compliance certifications.
- Work with the Sales team on vendor assessment questions on QMS and ISMS standards and other compliance reviews in client MSA/Contracts.
- Analyse new requirements from the client and actively participate in the completion of the same, including end-to-end facilitation of client audits.
- Lead/Support change management projects/initiatives.
- Liaise with external parties on matters relating to the management systems.
- Generate and distribute management reports in an accurate and timely manner. Generate both periodic and ad hoc reports as needed.
- Work closely with the CEO’s office and other segments for projects and initiatives.
- Perform any other duties or responsibilities consistent with the role and assigned by management.
Key Skills Required
- Minimum 5+ years of relevant experience.
- Good auditing and documentation experience.
- Project and resource planning exposure.
- Competence in collecting and analyzing data, and developing appropriate conclusions and recommendations.
- Well-versed in MS-Office.
- Strong analytical skills, attention to detail, good verbal and written communication skills.
- Applied knowledge of ISO 9001 & 27001 standards and compliance framework.
- Graduate / Post graduate in any discipline
- If you have the qualifications and experience we're looking for and are excited about the opportunity to work with a dynamic team in a growing industry, we'd love to hear from you.
Know about our Culture:
Crimson’s Culture nurtures Crimsonites to give their best and become the greatest version of themselves, personally and professionally.
We offer a secure, safe, and rewarding ecosystem to establish a successful long-term career.
In a nutshell, Crimson’s culture empowers everyone to speak freely, learn passionately, work flexibly, and grow fearlessly.
Let’s take a closer look at some of the pillars of our Culture!
Open Communication | Meritocracy | Creative Thinking | Keeping it Light | Customer Centricity | I am Crimson
Awards and Recognition:
- Consistently ranked among the Best Employer brand awards – National “BEST EMPLOYER” Brands – 2021, “ASIA’SBEST EMPLOYER Brand Awards – 2021 & “SILVER STEVIE AWARDS” for “GREAT EMPLOYERS”
- Recipient of Common Sense Advisory Award – Top 75 Global Language Service Providers in the World.
- Recipient of HRAI Award for Most Innovative L&D Program & HRAI Award for Outstanding Employee Engagement Strategy
- Recognized as Top 10 Pharma & Life Science Tech Solution Providers by APAC CIO outlook
- Recipient of Top 100 Award for 100 Most Promising Companies.
Connect with us on, LinkedIn, Facebook, Twitter & Instagram to stay updated with the latest developments -
https://www.crimsoni.com/